Guideline 1 - 6 feet apart, far enough not to smell a fart.
oh yes, if you can smell it, you are too close for comfort. Per CDC guidelines, observe 6 feet of social distance safely.
Tip: If you are in a store, Using a shopping cart can help you keep your distance from others and reduce the risk for contamination.
This is in addition to using your face mask and carrying hand sanitizer and sanitizing wipes.
Guideline 2 - Plan Ahead
To Limit Unnecessary exposure, please plan your route to the customer, coordinate with the customer when you’ll be arriving, and keep sending updates for any unforeseen delays. This also Protects The customers from unnecessary exposure while waiting for Your arrival.
Guideline 3
If you have any doubts, please contact the Hallo team.
We’re here to help you finish your bookings as safely and efficiently as possible.
Guideline 4
Customers love communication and so do we! Please let us know:
when you arrive to the store
if you are waiting in line
when you have entered the store after waiting in line
when you are waiting to check out
when you are on the way to deliver to the customer.
Guideline 5
Customers love HALLO HELPERs that arrive on time to their appointments. Always plan to be on time and in the unlikely event of a delay please communicate with the client via your app.
Guideline 6
HALLO HELPERs that are courteous and friendly get higher ratings from our customers. Always be respectful and friendly when greeting and speaking with a customer.
Guideline 7
Due to social distancing guidelines it is important that we all keep our distance when interacting with others. When you deliver to a clients home, place the delivery at the door and step back so that the client can inspect the delivery and identify if any items are missing.
Guideline 8
When you deliver items to your customer, please notify them that containers and packages have been exposed to areas that may have COVID-19.
Advise them to wipe down all surfaces prior to handling and storing or leave bags and containers untouched for several hours to ensure the virus has died off.
Click the button to view virus survival time for different surfaces.
Guideline 9
When you have completed an appointment it is advisable that you shower as soon as you get home. If you are unable to shower make sure to sanitize your hands and to avoid touching your face to reduce the risk of infection.